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Peer Support Worker

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Are you looking to work for an organisation that is an industry leader in tackling the big issues in life? Do you want to be involved in meaningful work, collaborating with a diverse workforce to improve the lives of many through a hands-on approach?

Then you’ve come to the right place, we are looking for expressions of interest for our Service Delivery team in the role of Peer Support Workers.

What we stand for

SANE works to make a real difference for the five million people affected by complex mental health issues nationally. Australians affected by complex mental health issues, experience major barriers in accessing quality, affordable support, and face high levels of stigma and discrimination. 

SANE is committed to changing this reality through its digital and phone counselling, peer support services, arts programming and services, and advocacy and research programs.

What we offer

At SANE we offer generous not-for-profit salary packaging options, an employee assistance program, additional days pro-rata of paid Reflection Leave per year, and the opportunity to help Australians affected by complex mental issues live long and fulfilling lives

What we want

We are looking for passionate Peer Support Workers who are able to purposefully share parts of their mental health and recovery journey to build empathetic supportive relationships, to promote empowerment and to share information and resources with people living with complex mental health issues. 

At SANE we have three teams of Peer Support Workers, focusing on different aspects of the service. 

  • Peer Support Workers, Groups - develop, implement and facilitate Online Peer Group discussions on our chat platform.
  • Peer Support Worker, Forums - provide direct peer support to those seeking support, helping to keep the forums safe through moderation, developing peer-led discussions, events and activities, and developing the peer support skills of volunteers and forum members. 
  • Peer Support Worker, Support Centre - deliver 1:1 peer support across the SANE program including triage, welcome calls, care planning sessions, multi-session peer support and drop-in 1:1 peer support.

What you have

  • Previous experience in Mental Health Peer Work, peer facilitation or lived experience workforce roles 
  • Personal lived experience of mental health concerns, service use and recovery, and a willingness to share your story purposefully to support the mental health of others.
  • A minimum Certificate IV in Mental Health Peer Work, Mental Health, Community Work, Welfare or currently working towards a higher relevant qualification. 
  • Completed training in ASIST, Trauma Informed Care, Safe Story Telling and Intentional Peer Support 
  • Experience working in telephone based or online environments, in particular tele-web service delivery in mental health services

If you think this might be the right fit for you? Please email This email address is being protected from spambots. You need JavaScript enabled to view it. and include your CV, 1-2 page cover letter that includes the role/s you are interested in, and general availability. We will contact you when relevant role/s become available.

Please ensure you let us know why you’d be a great addition to the SANE team.

Position Descriptions with more information:

Peer Support Worker, Groups

Peer Support Worker, Forums

Peer Support Worker, Support Centre 

Last updated: 8 September 2022

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