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SANE is doing its part to reduce the risk of COVID-19 spread in the community, with most staff working remotely at present. This means there are currently minimal staff in the office. We remain, however, fully operational and will get back to you as soon as possible if you have difficulty getting in touch.

SANE Counselling Support is available to support people with complex mental health issues as well as family, friends, and carers through COVID-19. Call the Helpline on 1800 187 263, Monday-Friday 10am-10pm (EST). Or click here to connect with our counsellors by webchat, email, or booking a call.

If you have a general enquiry and are unable to reach the office on the number below, you're welcome to leave a voicemail or email info@sane.org and your message will be forwarded to the most relevant person.


Address:: PO Box 226
South Melbourne
Victoria 3205
Australia
Email:: info@sane.org
Helpline:: 1800 187 263
General enquiries:: +61 3 9682 5933
Media:: Visit the SANE Media Centre

How can we help you?

Send questions or feedback using the form below. All complaints and praise will be handled according to the SANE Australia Feedback Policy.

SANE is not able to provide information for school or uni work. See our ‘More to discover’ section below.

For urgent assistance, see ‘Crisis Support’ on this page.

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Last updated: 8 October 2020

Crisis Support

1800 55 1800

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Suicide Callback Service

1300 659 467

Call 000 for urgent medical attention or police attendance

Mental health information & advice

SANE Help Centre

More to discover

The SANE blog

Stories and day-to-day issues affecting people living with mental health issues.

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Facts and Guides

Authoritative and up-to-date explanations of a range of mental health issues and related issues.

People like us

Ever feel like you’re the only one going through this? We’ve asked people affected by complex mental health issues to share their stories. You’re not alone.

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SANE Forums

The SANE Forums are full of people like you, who want to talk to you and offer support. We care about what’s going on for you - because between us all, we’ve been through a lot.