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SANE is doing its part to reduce the risk of COVID-19 spread in the community, with most staff working remotely at present. This means there are currently minimal staff in the office. We remain, however, fully operational and will get back to you as soon as possible if you have difficulty getting in touch.

SANE Counselling Support is available to support people with complex mental health issues as well as family, friends, and carers through COVID-19. Call the Helpline on 1800 187 263, Monday-Friday 10am-10pm (EST). Or click here to connect with our counsellors by webchat, email, or booking a call.

If you have a general enquiry and are unable to reach the office on the number below, you're welcome to leave a voicemail or email and your message will be forwarded to the most relevant person. 

PO Box 226
South Melbourne
Victoria 3205
1800 187 263
General enquiries:
+61 3 9682 5933
Visit the SANE Media Centre

How can we help you?

Send questions or feedback using the form below. All complaints and praise will be handled according to the SANE Australia Feedback Policy.

SANE is not able to provide information for school or uni work. See our ‘More to discover’ section below.

For urgent assistance, see ‘Crisis Support’ on this page.

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Last updated: 8 October 2020

Crisis Support

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Stories and day-to-day issues affecting people living with mental health issues.

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Authoritative and up-to-date explanations of a range of mental health issues and related issues.

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