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Contact us

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Need support?

If you need support with complex mental health or trauma-related issues, or you’re supporting a friend or family member, we’re here to help with free counselling, peer support and referrals.

You can chat to our counsellors via phone, email or web chat Monday to Friday 10am - 8pm AEST/AEDT. Or connect with other people who understand what you’re going through 24/7 on our online Forums.

Corporate and general enquires

The form below is for corporate and general enquiries. If you would like to provide feedback or make a complaint about SANE and SANE services, please use our formal Feedback & Complaints form instead.

Please note:

  • We are unable to help with assignments, but our factsheets and guides provide helpful mental health information. 
  • We do not commission articles, blogs or research.
  • If you are interested in working with us, you can visit the job opportunities section of our website, or see our listings on LinkedIn, Ethical Jobs and Seek.

We receive a high volume of enquiries and will reply as soon as we can.

All complaints and praise will be handled according to the SANE Feedback and Complaints Policy.

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Last updated: 29 June 2021

Office contact details

Postal address:
PO Box 1226
Carlton VIC 3053


Phone: +61 3 9682 5933

Media: Visit the SANE Media Centre

Crisis Support

Kids Helpline

1800 55 1800


13 11 14

Suicide Callback Service

1300 659 467

Call 000 for urgent medical attention or police attendance

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