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Need support?

If you need support with complex mental health or trauma-related issues, or you’re supporting a friend or family member, we’re here to help with free counselling, peer support and referrals.

You can chat to our counsellors via phone, email or web chat Monday to Friday 10am - 10pm AEST/AEDT. Or connect with other people who understand what you’re going through 24/7 on our online Forums.

Corporate and general enquires

We receive a high volume of enquiries, so the quickest way to get in touch is by filling out the form below. Simply select the relevant subject and we’ll reply as soon as we can.

Please note we are unable to help with assignments (but our factsheets and guides provide helpful information on mental health issues). We don’t commission articles, blogs or research, and you can see our website for job opportunities.

All complaints and praise will be handled according to the SANE Australia Feedback Policy.

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Last updated: 29 June 2021

Office contact details

Postal address:
SANE Australia
C/O 700 Swanston St
Carlton VIC 3053


Phone: +61 3 9682 5933

Media: Visit the SANE Media Centre

Crisis Support

Kids Helpline

1800 55 1800


13 11 14

Suicide Callback Service

1300 659 467

Call 000 for urgent medical attention or police attendance

More to discover

The SANE blog

Stories and day-to-day issues affecting people living with mental health issues.

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Get Help

Where to get help for you or someone you know.

People like us

Ever feel like you’re the only one going through this? We’ve asked people affected by complex mental health issues to share their stories. You’re not alone.

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SANE Forums

The SANE Forums are full of people like you, who want to talk to you and offer support. We care about what’s going on for you - because between us all, we’ve been through a lot.