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Results are in: Our community are feeling alone and unsupported

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Results are in: Our community are feeling alone and unsupported

Results from the recent SANE Bridging the Gap survey show many are struggling to obtain the support they need. 

SANE's Bridging the Gaps Survey: Support and Wellbeing edition was designed to capture a snapshot of day to day life for Australians living with complex or long term mental ill health. 

Almost 500 people generously shared their experiences with us and outcomes have been released today in recognition of Mental Health Awareness Week 2023.

Survey results showed a significant level of distress and isolation including – 

  • Around 50% reported stress and/or emotional distress
  • 32% of respondents felt lonely all the time
  • Only around half of respondents were in paid employment, mostly part time or casual
  • 42% were experiencing housing insecurity, 21% felt unsafe in their current home and 14 respondents were homeless
  • Only 33% were satisfied with the support they received from friends and family
  • More than half were dissatisfied with their life as a whole. 

The financial implications of living with mental ill health was highlighted, with only 7% able to access bulk billed support services, 35% reporting out of pocket costs for mental health care of at least $2000 per year.

According to SANE CEO Rachel Green, these results demonstrate the need to urgently life our game when it comes to supporting the hundreds of thousands of Australians living with mental ill health and trauma.

‘We spend a lot of time raising awareness and we spend a lot of time talking about mental health, so it’s extremely frustrating to see that we’re still turning away from people living with mental ill health.’

‘People need more than just a prescription, they need support to help them access the things we all need in life – things like social connection, secure housing and meaningful employment.’

‘Providing support for people to not just survive but thrive, improves mental health outcomes today and reduces the impact of mental ill health in the future.’

‘This Mental Health Awareness Month, we’re asking both State and Commonwealth governments to commit stable investment into accessible psychosocial support services to help those impacted by mental ill health to live healthy, meaningful and productive lives.’

We would like to extend our sincere thanks to all community members who took part in this survey. 

Please remember that SANE support services are available at 

Last updated: 10 October 2023

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