Skip to main content
Donate
Home > Counselling support

Counselling support

Share
Share on Facebook Share on Twitter

In tough times it's important to be heard. Our free counselling service supports people affected by complex mental health issues. We also talk to friends, family members and health professionals about their concerns. 

Grey haired woman with glasses on mobile phone

How to get started

Counsellors are available via phone, web chat or email from 10am to 10pm Monday to Friday AEST/AEDT. (Opening hours in your timezone)

1800 187 263
Book a call
Chat to us
Email us
Hands holding a green ribbon

What to expect

You’ll talk one-on-one with a non-judgmental counsellor. This will be a single, confidential session. We'll explore what's challenging and can give you ideas for longer-term help.

Read more
Language translation services

Translating and interpreting

If English is not your first language call the free Translating and Interpreting Service (TIS) on 131 450. Ask for your preferred language. When connected to an interpreter, ask to speak to the SANE Helpline on 1800 187 263.

"It's been a huge blessing to find SANE because they just really have a real compassion for people who go through these kinds of issues and their approach is so genuine."

2020 SANE Help Centre Evaluation

If you need immediate support and can’t reach us, contact the services below. In an emergency contact 000.