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Help Centre
1800 18 7263
Home > Counselling support

Counselling support

In tough times it's important to be heard. Our counsellors support anyone in Australia affected by complex mental health issues. We also talk to friends, family members and health professionals about their concerns. If you want someone to listen, we’ll help you figure out what you need.

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How to get started

Counsellors are available by phone, web chat, or email from 10am to 10pm Monday to Friday AEST.

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What to expect

You’ll talk one-on-one with a trauma-informed counsellor. This will be a single, confidential session. We'll explore what's distressing you and can give you ideas for longer-term help.

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Language translation services

Translating and interpreting

If English is not your first language call the free Translating and Interpreting Service (TIS) on 131 450. Ask for your preferred language. When connected to an interpreter, ask to speak to the SANE Helpline on 1800 187 263.

"It's been a huge blessing to find SANE because they just really have a real compassion for people who go through these kinds of issues and their approach is so genuine."

2020 SANE Help Centre Evaluation

If you are in crisis and need help now it’s important you speak with one of the services below. In an emergency or if there is immediate risk of harm to yourself or others, contact 000.