Home > Counselling support

Counselling support

  • Share

In tough times it's important to be heard. Our free counselling service supports people affected by complex mental health issues. We also talk to friends, family members and health professionals about their concerns. 

Grey haired woman with glasses on mobile phone

How to get started

Counsellors are available via phone, web chat or email from 10am to 10pm Monday to Friday AEST/AEDT. (Opening hours in your timezone)

1800 187 263
Chat to us
Email us
Hands holding a green ribbon

What to expect

You’ll talk one-on-one with a non-judgmental counsellor. This will be a single, confidential session. We'll explore what's challenging and can give you ideas for longer-term help.

Read more
Language translation services

Translating and interpreting

If English is not your first language call the free Translating and Interpreting Service (TIS) on 131 450. Ask for your preferred language. When connected to an interpreter, ask to speak to the SANE Helpline on 1800 187 263.

"It's been a huge blessing to find SANE because they just really have a real compassion for people who go through these kinds of issues and their approach is so genuine."

2020 SANE Help Centre Evaluation

If you need immediate support and can’t reach us, contact the services below. In an emergency contact 000. 

Stay in touch

Never miss an important update from SANE.

Please let us know your first name.
Please let us know your last name.
Please let us know your email address.

Please select at least one newsletter
Back to top

Get Involved

Help us push aside the stigma and discrimination surrounding complex mental health and change the way people talk about, and care for, mental illness.

Donate Now
Aboriginal flag
Torres Strait Islander flag
LGBT flag
Transgender flag

SANE acknowledges the Aboriginal and Torres Strait Islander peoples as traditional custodians of the land on which it operates. We pay respect to Elders past, present and emerging, and value the rich history, unbroken culture and ongoing connection of Aboriginal and Torres Strait Islander people to country.

SANE values diversity. We are committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity.

SANE logo
Back to top
SANE logo

Help us push aside the stigma and discrimination surrounding complex mental health and change the way people talk about, and care for, mental illness.

Donate Now
Aboriginal flag
Torres Strait Islander flag
LGBT flag
Transgender flag

SANE acknowledges the Aboriginal and Torres Strait Islander peoples as traditional custodians of the land on which it operates. We pay respect to Elders past, present and emerging, and value the rich history, unbroken culture and ongoing connection of Aboriginal and Torres Strait Islander people to country.

SANE values diversity. We are committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity.

SANE is a public company limited by guarantee and registered tax-exempt charity with DGR (Deductible Gift Recipient) status.

Charity ABN 92 006 533 606. Donations of $2 or more are tax deductible. SANE, C/O 700 Swanston St, Carlton VIC 3053.