SANE Australia is committed to protecting the confidentiality, security and privacy of personal information held on its records. The SANE Privacy Policy conforms to the Privacy Act (1998) and National Privacy Principles (2001).

Privacy of information
Personal information held by SANE is not disclosed, sold or otherwise supplied to any third party.

Voluntary provision of information

Only personal information voluntarily provided by individuals is held by SANE in order to carry out its mission to help people affected by mental illness. No other personal information on individuals is collected, stored or used by SANE.

Use of information

Personal information is used only for the purposes for which it was supplied or a related purpose within reasonable expectation. Information is sent only to an individual requesting it, not to any third party.

Security of information

Personal information held by SANE is secured on locked premises regularly checked by a security guard. Information held in electronic form is secured from Internet intrusion by a firewall, and from physical intrusion by encrypted password control.

Accuracy of information

SANE is committed to ensuring that any personal information held is accurate and up-to-date.

Disposal of information

Personal information not required to be kept by SANE is destroyed by shredding.

Research information

Personal information is only collected in the course of research projects with the consent of individuals concerned. This information is de-identified before analysis, and any identifying data destroyed using a commercial shredder.

Freedom of information

Any individual has access to personal information held about them on request to the SANE Privacy Officer at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or on (03) 9682 5933.

Staff handling of information
All staff at SANE are trained to handle personal information confidentially and have signed agreements not to disclose personal information to any third party.

Enquiries about information

Any enquiries about personal information should be directed to the SANE Privacy Officer at This e-mail address is being protected from spambots. You need JavaScript enabled to view it