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A national approach to digitally navigating Australia’s health service system for all help-seekers.
SANE is leading a new collaborative project to review how Australians find help for their mental health across the service system, and to identify new digital solutions to improve navigation across the spectrum of the mental health service system nationwide.
Register for updates on the digital navigation project - and share your ideas
Digital Navigation Project Survey
This is an exciting project funded by the Australian Government through the Department of Health and Aged Care which SANE is leading in conjunction with a diverse consortium of 16 partner organisations. We will be collaborating across the sector to improve access to supports that meet the needs and preferences for help seekers and their family and carers.
This initiative represents a critical step in transforming the mental health service system to ensure accessible, high-quality health care for all Australians.
What are the goals of this project?
Digital mental health platforms, services and technology hold great promise for addressing existing barriers to accessing traditional mental health services and supports and overcoming the challenges help seekers face accessing the right information and support at the right time.
This project sets out to answer the question: What are the digital solutions that will best support help seekers to find mental health services and support, and navigate the mental health system in Australia?
Our approach is based on understanding what help seekers need and making sure what we design can improve navigation within a fragmented system, reduce duplicated effort, inappropriate referrals and delays accessing support.
Lived Experience-Led, participatory design and sector consultation
SANE and consortium members are engaging a wide range of sector organisations during this project to ensure we have understood and heard their perspectives and ideas relating to this important problem, and that solutions and recommendations are built with a strong understanding of diversity and help seekers in mind. Our approach includes engagement with those who have first-hand experience seeking help for themselves, someone they care about or support in a professional capacity to navigate the system.
SANE-Led Consortium
The SANE-led consortium brings expertise and commitment from a group of leading Australian mental health organisations and academics to develop digitally enabled service navigation options to address these challenges.
SANE is partnering with a diverse group of partner organisations to deliver the project which includes Butterfly Foundation, Community Mental Health Australia, Flourish Australia, Kids Helpline, LGBTIQ Health, Lived Experience Australia, Mind, Nous Group, One Door, Outcome Health, Phoenix Australia, Thirrili, University of Melbourne and Victorian Collaborative Centre for Mental Health and Wellbeing.
If you would like to contact us about the Digital Navigation Project, please email our project team on: This email address is being protected from spambots. You need JavaScript enabled to view it.
Partners
Help us push aside the stigma and discrimination surrounding complex mental health and change the way people talk about, and care for, mental illness.
SANE acknowledges the Aboriginal and Torres Strait Islander peoples as traditional custodians of the land on which it operates. We pay respect to Elders past, present and emerging, and value the rich history, unbroken culture and ongoing connection of Aboriginal and Torres Strait Islander people to country.
SANE values diversity. We are committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity.
Help us push aside the stigma and discrimination surrounding complex mental health and change the way people talk about, and care for, mental illness.
SANE acknowledges the Aboriginal and Torres Strait Islander peoples as traditional custodians of the land on which it operates. We pay respect to Elders past, present and emerging, and value the rich history, unbroken culture and ongoing connection of Aboriginal and Torres Strait Islander people to country.
SANE values diversity. We are committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity.