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Phone, Online Counselling & Peer Support

Do you need to talk or connect with someone? We support people living with complex mental health issues and the people that care about them. The SANE Help Centre is staffed by qualified counsellors who will provide you with brief phone and online counselling, support, information and referrals. Or have a look at our forums and connect with people who know what you’re going through.

Phone, Online Counselling & Peer Support

Do you need to talk or connect with someone? We support people living with complex mental health issues and the people that care about them. The SANE Help Centre is staffed by qualified counsellors who will provide you with brief phone and online counselling, support, information and referrals. Or have a look at our forums and connect with people who know what you’re going through.

Ways we can help you

Our lines are open Monday to Friday, 10am - 10pm (Australian Eastern Standard Time) – if you’re unable to get through, leave us a message and we’ll call you back within 24 hours

* SANE is not a crisis service – if you need help urgently, see Crisis Support at the bottom of this page

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We’re online Monday to Friday, 10am - 10pm (Australian Eastern Standard Time).

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Send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.

We will respond within 48 hours.

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Connect with people who get it, in a supportive environment, open 24/7. It’s moderated by mental health professionals, but the real support comes from connecting with one another.

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Our factsheets & guides provide easy-to-read information on complex mental health issues for everyone. Hit the print icon and save it as a PDF, or send it to someone who might need it.

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What can the SANE Help Centre do for you?

The SANE Help Centre provides counselling, support, information and referrals to adults who identify as having a complex mental illness, complex trauma or high levels of phsychological distress. We also provide support to the family or friends that care about them.

You can reach our team of counsellors by phone, email or web chat from 10am to 10pm Monday to Friday AEST.

More info

People Like Us

Ever feel like you’re the only one going through this? We’ve asked people affected by complex mental health issues to share their stories. You’re not alone.

Latest discussions on the forums

Lived Experience

For anyone living with a complex mental health issue

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    Carers

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      SANE does not provide a crisis counselling service. If you’re feeling distressed and need help now, contact: