Helpline Report

1006_acti_hlrep10.jpg'SANE Helpline 2010: A report on SANE Australia's national mental illness helpline' reveals widespread internet access has dramatically affected SANE Helpline operations.

The SANE Helpline is changing fast, in line with wider changes in how we communicate with each other and find information. While the overall number of calls for help is not decreasing, they are becoming more complex, are more likely to be suicide-related, and are increasingly likely to arrive via the Internet rather than as phone calls.

pdf Download the SANE Helpline Report 2010 (PDF, 215KB)

Previous reports

pdf SANE Helpline Report 2009 (PDF, 336Kb) 

pdf SANE Helpline Report 2008 (PDF, 250Kb)

pdf SANE Helpline Report 2007(PDF, 200Kb)

pdf SANE Helpline Report 2006 (PDF, 360Kb)

pdf SANE Helpline Report 2005(PDF, 480Kb)


SANE Australia is grateful to all the Supporters of the Helpline.