Mental Illness and bereavement

   Australia-wide information and referrals

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Australian Centre for Grief and Bereavement
The ACGB can refer people to bereavement services in their area. The ACGB also offers quality education and training opportunities for health professionals, students, volunteers and any individual or agency desiring to enhance grief and bereavement knowledge and practice.
1800 642 066

Salvation Army Bereaved by Suicide Line
National suicide and bereavement telephone support, referral and information service. Operates 24 hours, seven days a week.

SANE Australia Helpline
National Freecall and online service providing information and advice on mental illness and related issues.
1800 187 263

Suicide Call-Back Service

National suicide call-back service can provide six 50-minute telephone counselling sessions for people who are suicidal, their carers, or those bereaved by suicide. Operates 24 hours, seven days a week.
1300 467 354

Lifeline Australia
National 24 hour counselling service. Lifeline also operates a suicide helpline and callers can be referred through to this specialist telephone line.
13 11 14

National Missing Persons Coordination Centre
The National Missing Persons Coordination Centre operates Monday to Friday, 9.00 am to 5.00 pm, providing information, advice and support about missing persons and how to organise the search for someone who is missing.
1800 000 634

ARAFMI (in your State or Territory)
Association of Relatives and Friends of the Mentally Ill – offers a wide range of services, respite and support for people with relatives with mental illness.

Living is For Everyone (LIFE)
The Australian National Suicide Prevention Strategy The Living Is For Everyone (LIFE) website is a world-class suicide and self-harm prevention resource. Dedicated to providing the best available evidence and resources to guide activities aimed at reducing the rate at which people take their lives in Australia, the LIFE website is designed for people across the community who are involved in suicide and self-harm prevention activities.

Compassionate Friends (in your State or Territory)
The Compassionate Friends offers friendship and understanding to families following the death of a son or daughter, brother or sister at any age and from any cause. Follow the links in the Victorian Compassionate Friends website for links to your state.

The Coroner’s Court (in your State or Territory)
The Coroner’s Office investigates deaths where the circumstances are sudden, traumatic or unexplained. They provide short-term counselling for families and friends. This website link allows you to download a bereavement pack and information about your states coronial service.

Australian Indigenous Health Info Net
Is a ‘one-stop info-shop’ for people interested in improving the health and wellbeing of Indigenous Australians. It makes published, unpublished and specially-developed material about Aboriginal and Torres Strait Islander health freely accessible to people involved in the area of Indigenous health with the aim of enhancing their knowledge and skills, and improving their practice and/or policy work.

Multicultural Mental Health Australia (MHiMA)
Mental Health in Multicultural Australia (MHiMA) is a national program funded by the Australian Government to provide a national focus for advice and support to providers and governments on mental health and suicide prevention for people from culturally and linguistically diverse (CALD) backgrounds. They have links on their website to state-based multicultural mental health services.

Translating and Interpreting Service
The TIS National interpreting is service for people who do not speak English and for the English speakers who need to communicate with them.
131 450

Further training
SANE Australia offers half-day workshops covering mental illness, bereavement and suicide for trainers and senior staff from mental health, bereavement and helpline services.
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 03 9682 5933

The Australian Centre for Grief and Bereavement
offers quality education and training opportunities for health professionals, students, volunteers and any individual or agency desiring to enhance grief and bereavement knowledge and practice. Education and training programs are offered as seminars, workshops, short and long courses, and include a range of practical information about supporting people who are bereaved.

McCulloch House
Monash Medical Centre
246 Clayton Road
Clayton VIC 3168 Telephone 1800 642 066

ASIST Training (Applied Suicide Intervention Skills Training)
is a two-day interactive workshop in suicide first aid. The program aims to enhance a caregiver’s ability to help a person at risk to avoid suicide. This program is available at a range of training centres around Australia.

Support After Suicide
Support After Suicide offer resources and provides an online community for people who are bereaved by suicide.

The Salvation Army
Living Hope Bereavement Support Training Course is a two-day face-to-face course or can be completed as an online e-learning program. This course teaches understanding of suicide and its impact across families, extended families, personal and professional networks and the whole community. This course will also teaches about different practices and skills such as postvention, caregiving, and do’s and don’ts in creating connection to suicide survivors.
Telephone 02 9356 2120 or see website at for details.

Mental Health First Aid
is a 12-hour course designed to assist members of the public to support people with mental health issues. It aims to improve mental health literacy by increasing knowledge, reducing stigma and increasing supportive actions.
See website at for details.

Crisis Support Services
offers a range of training courses including:

  • Suicide Risk Assessment and Crisis Intervention
  • Working With Challenging Callers
  • Understanding Family Violence
  • Professional Boundaries and Self Care
  • Working Effectively With Men
  • Managing Staff in Crisis – Mental Health and Substance Misuse Issues

See website at for details.

Coroners’ Courts
offer training to organisations and community groups explaining the role of the coroners service and what to expect when a reportable death occurs. Contact your local coroner’s court for details.

SANE Australia . . . Mental Illness and Bereavement Australia-wide information and referrals

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This Factsheet may be freely downloaded, copied and distributed on condition no change is made to the content. It was developed as part of the SANE Mental Illness and Bereavement Project, supported by the Australian Government’s Suicide Prevention Strategy. SANE Australia is not responsible for any actions taken as a result of information or opinions contained in the Factsheet.
(Version English, 2013)