Do you need to talk with someone? We support people living with complex mental health issues and the people who care about them. Our SANE Support services are staffed by qualified counsellors who will provide you with free phone and online counselling, support, information and referrals.
When calling our service, your call will be answered as soon as possible, or if we are receiving a high volume of calls, your call will be placed in our queue.
If you cannot wait, you can now book a time for a call which best suits you, by clicking the ‘book a call’ button below.
Alternatively, you can seek peer support from our online Forums community accessible 24/7.
Our lines are open Monday to Friday, 10am - 10pm (Opening hours in your timezone)
For the free Translating and Interpreting Service (TIS) call 131 450.
* SANE is not a crisis service – if you need help urgently, see Crisis Support at the bottom of this page
We’re online Monday to Friday, 10am - 10pm. (Opening hours in your timezone)
Click the button above or email This email address is being protected from spambots. You need JavaScript enabled to view it..
We’ll respond within 48 hours.
Connect with people who get it, in a supportive environment, open 24/7. It’s moderated by mental health professionals, but the real support comes from connecting with one another.
Learn about mental health and find personal stories of hope and recovery.
SANE provides peer support, counselling, support, information and referrals to adults who identify as having a complex mental health issue, complex trauma or high levels of psychological distress. We also provide support to the family or friends who care about them.
You can reach our team of counsellors by phone, email or web chat from 10am to 10pm Monday to Friday AEST.
You can reach our community of peers through the SANE Forums 24 hours a day, 365 days a year and our moderators are there in the background keeping things safe
Ever feel like you’re the only one going through this? We’ve asked people affected by complex mental health issues to share their stories. You’re not alone.
It’s so important to challenge outdated views and stand up for what we believe in.
'I thought that having schizophrenia meant that my brain was schizophrenic, but it’s not as cumbersome as that.'
Whatever label you choose to use, whatever situation you’re in, you are valued.
I didn’t want to feel like I was different. It took a long time to come around to the idea that what I was feeling wasn’t normal.
If you sometimes struggle to say it out loud, or tell someone in person – try reaching out for support here: it’s anonymous, safe and supportive.
For anyone who cares about or for someone living with a mental health issue
Connect with others
If you need immediate support and can’t reach us, contact the services below. In an emergency contact 000.
