Do you need to talk or connect with someone? We support people living with complex mental health issues and the people who care about them. SANE’s support services are staffed by qualified counsellors who will provide you with phone and online counselling, support, information and referrals – or help facilitate a safe environment for peers to connect through the Forums.
Do you need to talk or connect with someone? We support people living with complex mental health issues and the people who care about them. SANE’s support services are staffed by qualified counsellors who will provide you with phone and online counselling, support, information and referrals – or help facilitate a safe environment for peers to connect through the Forums.
Our lines are open Monday to Friday, 10am - 10pm (Australian Eastern Standard Time).
For the free Translating and Interpreting Service (TIS) call 131 450.
* SANE is not a crisis service – if you need help urgently, see Crisis Support at the bottom of this page
We’re online Monday to Friday, 10am - 10pm (Australian Eastern Standard Time).
Click the button above or email This email address is being protected from spambots. You need JavaScript enabled to view it..
We’ll respond within 48 hours.
Connect with people who get it, in a supportive environment, open 24/7. It’s moderated by mental health professionals, but the real support comes from connecting with one another.
Our factsheets & guides provide easy-to-read information on complex mental health issues for everyone. Hit the print icon and save it as a PDF, or send it to someone who might need it.
SANE provides peer support, counselling, support, information and referrals to adults who identify as having a complex mental health issue, complex trauma or high levels of psychological distress. We also provide support to the family or friends who care about them.
You can reach our team of counsellors by phone, email or web chat from 10am to 10pm Monday to Friday AEST.
You can reach our community of peers through the SANE Forums 24 hours a day, 365 days a year and our moderators are there in the background keeping things safe
Ever feel like you’re the only one going through this? We’ve asked people affected by complex mental health issues to share their stories. You’re not alone.
It’s so important to challenge outdated views and stand up for what we believe in.
'I thought that having schizophrenia meant that my brain was schizophrenic, but it’s not as cumbersome as that.'
Whatever label you choose to use, whatever situation you’re in, you are valued.
I didn’t want to feel like I was different. It took a long time to come around to the idea that what I was feeling wasn’t normal.
If you sometimes struggle to say it out loud, or tell someone in person – try reaching out for support here: it’s anonymous, safe and supportive.
For anyone who cares about or for someone living with a mental health issue
Connect with others
If you are in crisis and need help now it’s important you speak with one of the services below. In an emergency or if there is immediate risk of harm to yourself or others, contact 000.
