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Vision and mission

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SANE Australia

Why We Exist

More than thirty years on from deinstitutionalisation, Australians affected by complex mental health issues still experience unacceptably high levels of stigma and discrimination.

While there are increased services for young people, adult Australians face major barriers in getting affordable access to the quality clinical and psychosocial support services that can support their recovery and enable them to lead a better life.

As a result, people affected by complex mental health issues can die up to 30 years earlier than their fellow Australians.

These barriers also have a direct impact on those who support a family member, friend or colleague with a complex mental health issue – emotionally, socially and financially.

This is unacceptable and we are committed to changing this reality for the five million Australians affected by complex mental health issues. This includes diagnoses such as schizophrenia spectrum disorders, bipolar and related disorders, obsessive-compulsive and related disorders, personality disorders, trauma-related disorders, eating disorders, and severe depression and anxiety.

Our vision

For an Australia where people affected by complex mental health issues live long and fulfilling lives, free from stigma and discrimination.

Our mission

To make a real difference in the lives of people affected by complex mental health issues through support, research and advocacy.


SANE Australia supports people affected by mental illness, their family and friends through our Help Centre services including:

  • Helpline 1800 – National Freecall service providing information, advice, and referral on mental illness.
  • Helpline Online – Personal email responses to Helpline enquiries via the SANE website.
  • Helpline Chat – Real–time online chat service.
  • SANE Forums – An online peer-to-peer support service, operated in partnership with other mental health organisations around the country. Supported by the Australian Government, Department of Health, and the Colonial Foundation.


SANE researches and develops resources to inform and educate the community about the impact of mental illness and to promote a fulfilling life for all those affected.

Our research program includes the SANE Research Bulletin series and other reports based on the views of ordinary Australians affected by mental illness, with recommendations for best practice in mental health and other support services.

Our award-winning educational resources include guidebooks and ebooks, factsheets, podcasts, videos. All resources are available online in digital and print format.

The SANE Media Centre promotes better understanding of mental illness - educating media professionals and the community about accurate, respectful representation of mental illness and working to reduce stigma and prejudice.

Our advocacy and campaigning work educates decision-makers about the needs of people affected by mental illness, and how they can be supported to lead a better life through improved services, supports, and community attitudes.

Last updated: 17 March, 2020